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Help centre

Questions, answered.

Ingredients, layering, orders and the Copper Circle.

Products & ingredients

Why is Blue Copper No.1 blue?

Pure GHK-Cu is naturally a deep, saturated blue — it's the copper ion bound to the peptide. We add no colourants; the colour is the proof of concentration.

Can I use copper peptides with vitamin C or acids?

We recommend alternating: use L-ascorbic acid or AHA/BHA exfoliants in one routine and copper peptides in the other. Very low pH can loosen copper from the peptide and make both less effective.

Can I use GHK-Cu with retinol?

Yes, many people do. If you are sensitive, start by using retinol at night and Blue Copper No.1 in the morning.

Is PDRN vegan?

No. Our PDRN (sodium DNA) is purified from salmon, a by-product of the food industry. Every product page lists its full ingredient list so you can check for yourself.

How is your snail mucin sourced?

Our supplier collects secretion from free-roaming snails in a calm, dark environment without harming them. It is then filtered to purity.

Can I use your products while pregnant or breastfeeding?

Please avoid Retinol Peptide Night Serum and speak with your healthcare provider before starting any new skincare during pregnancy or breastfeeding.

How long until I see results?

Hydration and glow are immediate. Texture changes typically show at 2–4 weeks, and firmness or line-softening at 8–12 weeks of consistent use.

Do you test on animals?

Never — not our ingredients, not our finished formulas.

Orders & shipping

When will my order ship?

Orders placed before 2 pm ET on business days ship the same day. You will receive tracking by email.

Do you ship internationally?

We currently ship to Canada and the United States, with more destinations coming soon.

Is shipping free?

Standard shipping is complimentary on orders over the threshold shown in our announcement bar.

Returns

What is your return policy?

Love it or return it within 30 days — even if opened. Email us and we'll make it right.

What if my skin reacts?

Stop use and contact us. We always recommend a patch test 24 hours before using a new product.

Copper Circle

How do I join?

Create an account or sign up with your email in the footer. Membership is free.

How do points work?

Earn 1 point per dollar spent. Every 100 points is a $5 reward, applied at checkout.

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